#52: Brand Lessons From United Air

Episode Flyer for #52: Brand Lessons from United Air

Episode Flyer for #52: Brand Lessons from United Air


Doug and Debra discuss mistakes that brands make, including the recent incident with United Airlines and what brands can learn from this event. Debra shares her perspective on how brands can make a deep and lasting connection with the community of persons with disabilities. Discover how brands can communicate that they care about the disability community, and how the community can reward brands for their positive efforts.

Episode Transcript