Methodology

Our approach is built on the foundation of a strong client partnership model. This starts with us understanding your current conditions and future plans for:

  • Accessibility and Compliance Road Map (Intersection between ADA, 503, 504 and 508)
  • Business strategy
  • Products and Services
  • Corporate culture and values
  • Brand initiatives
  • Customer and/or workforce satisfaction and retention

We will work with you to assess and determine gaps between current conditions and future goals across each of these dimensions within your entire organization. In partnership with your team, we will develop innovative solutions for closing these gaps. Our goal is to help your business learn to use inclusion as a tool for success across these domains:

Human Resources Brand and Reputation Legal and  Risk Information Technology Products and Services
Strategic Integration Plan for Persons with Disabilities MarCom Road Map for Persons with Disabilities Risk Road Map Strategic IT Road Map Strategic Roadmap
Diversity Strategy for Persons with Disabilities Media Touch Points Current Legal Requirements Customer Touch Points Focus Groups
Accessible HR Systems & Processes PR, Messaging & Advertising focused on Persons with Disabilities Strategic Plan for Customer Touch Points Employee, Partner, Vendor Touch Points Client Touch Points
Talent Acq Touch Points (Recruiters/Hiring Managers/Team) Internal MarCom focused on Persons with Disabilities & Accessibility efforts Legislative and Litigation Reports (ongoing and planned) Procurement Process, Section 508 and Accessibility Customer Service
ADA, 503, 508 & 504 Strategy CSR, highlight efforts Procurement Tracking IT Life Cycles Technical Support
Accommodations & Retention Social Media Voice of Persons with Disabilities Expert Witness Style & Authoring Guides Help Desk
Accessible Facilities Conferences, White Papers and Articles Policy Review IT Help Desk Accessibility Testing
Affinity Groups & ERG (Create and Support) Shareholder Highlights Speaking Engagements Testing, QA Usability Testing