Methodology
Our approach is built on the foundation of a strong client partnership model. This starts with us understanding your current conditions and future plans for:
- Accessibility and Compliance Road Map (Intersection between ADA, 503, 504 and 508)
- Business strategy
- Products and Services
- Corporate culture and values
- Brand initiatives
- Customer and/or workforce satisfaction and retention
We will work with you to assess and determine gaps between current conditions and future goals across each of these dimensions within your entire organization. In partnership with your team, we will develop innovative solutions for closing these gaps. Our goal is to help your business learn to use inclusion as a tool for success across these domains:
| Human Resources | Brand and Reputation | Legal and Risk | Information Technology | Products and Services |
|---|---|---|---|---|
| Strategic Integration Plan for Persons with Disabilities | MarCom Road Map for Persons with Disabilities | Risk Road Map | Strategic IT Road Map | Strategic Roadmap |
| Diversity Strategy for Persons with Disabilities | Media Touch Points | Current Legal Requirements | Customer Touch Points | Focus Groups |
| Accessible HR Systems & Processes | PR, Messaging & Advertising focused on Persons with Disabilities | Strategic Plan for Customer Touch Points | Employee, Partner, Vendor Touch Points | Client Touch Points |
| Talent Acq Touch Points (Recruiters/Hiring Managers/Team) | Internal MarCom focused on Persons with Disabilities & Accessibility efforts | Legislative and Litigation Reports (ongoing and planned) | Procurement Process, Section 508 and Accessibility | Customer Service |
| ADA, 503, 508 & 504 Strategy | CSR, highlight efforts | Procurement Tracking | IT Life Cycles | Technical Support |
| Accommodations & Retention | Social Media Voice of Persons with Disabilities | Expert Witness | Style & Authoring Guides | Help Desk |
| Accessible Facilities | Conferences, White Papers and Articles | Policy Review | IT Help Desk | Accessibility Testing |
| Affinity Groups & ERG (Create and Support) | Shareholder Highlights | Speaking Engagements | Testing, QA | Usability Testing |